Shipping & Return


Shipping

We currently ship orders to the U.S. via USPS with tracking. It normally takes 3-5 business days to receive. We offer FREE STANDARD SHIPPING on all U.S. orders of $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard USPS shipping for contiguous US states. For shipments to Alaska, Guam and Hawaii, the standard shipping rate of $10 will be applied to all orders less than $50, $4.05 to orders over $50.

Returns

Please follow the simple instructions below: Place the item in its unused condition into the original packaging. Contact our Returns Department at contact@mdskinmall.com to obtain your RMA (Return Merchandise Authorization). We will e-mail you an Electronic Return Label with return address and a summary of the RMA transaction for your records. Take your package to the nearest USPS store. Once we receive your returned product(s), we will issue your replacement or refund immediately. All RMAs are valid for only 30 days. Any returned item not listed on your RMA will not be credited or replaced, and will not be returned. Please note: you are responsible for any shipping/handling fees associated with the return of your merchandise. In addition, we unfortunately do not refund the original shipping costs incurred. We accept exchange requests ONLY if the product originally delivered to you is defective. Your return and exchange will be processed promptly and will be shipped via standard ground shipping.